Im unable to view any of the subfolders of a group shared mailbox aside from Inbox such as the Sent folder. However if it doesnt work for you then you can add it manually by following the below steps.
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To learn more see Add a shared mailbox to Outlook mobile.
Add group mailbox to outlook. The first option will add the mailbox. Click Account Settings and then select Account Settings from the menu. When a person in the group replies to a message sent to the shared mailbox the reply appears to come from the shared address not from the individual person.
Click More Settings. In the desktop app I can add the mailbox by going to File Open Other Users Folder. Go to the Delegates tab and click the plus button in the field that says People I am a delegate for.
For Mac instructions scroll down or click here. Highlight the account which is going to access the shared mailbox and click Advanced. Enter the email address of the shared mailbox and click OK.
After the account setup process completes the shared mailbox will display in your account list in Outlook for iOS or Outlook for Android. In the window that appears click the Add button. Once you find the desired mailbox click OK Apply and Ok again.
Microsoft Outlook can handle multiple mailboxes. If you have multiple accounts in Outlook Mobile select the account that has permissions to access the shared mailbox. Type the email address of the shared mailbox in the Add shared folder dialog box and then select Add.
In the Add Mailbox dialog box enter the name of the Shared Mailbox or enter a unique word that is part of the Shared mailbox name to help you limit the search but help you find the mailbox youre looking for. Another option is to create a group for your shared mailbox. Start MS Outlook and go to the File tab.
Then the wizard chooses the email address but you can edit it. In addition to using Outlook on the web from your browser to access shared mailboxes you can also use the Outlook for iOS app or the Outlook for Android app. When you look in the Group they are only visible as Owners.
The mailbox should appear beneath your Inbox in the Outlook client. Tap the Add Account button in the left navigation pane then tap Add a Shared Mailbox. For Windows instructions scroll down or click here.
As you may know a shared mailbox offers a central email address eg. The first way is through OWA and the second way is through the Outlook Mobile App. Use with Outlook.
To learn more see Compare Groups. If you plan to use this shared mailbox through OWA then all you will need to do is add the mailbox to your OWA on desktop using the steps above. How to Add Shared Mailboxes to the Outlook Mobile App.
Right click on the mailbox and choose Folder Permissions. Shared mailboxes take some time to appear in the Outlook folder pane. Find the user in the address book that appears and double click on their name.
If you have setup a shared mailbox in Office 365 and you want to access the shared mailbox in Outlook for desktop or in Outlook for Web OWA then continue reading this tutorial. Click Apply OK Next Finish. There are two ways to add a shared mailbox in Outlook Duke-supported versions of Outlook.
This KB is to distinguish the differences advantages of using one way over the other and then instruct a user how to connect a shared mailbox using either way. Alternatively You can also select New Items More Items Contact Group from the Home tab. To create a new group first open Outlook.
I then added the Owners as Members also and the Group showed up in Outlook within 20 seconds. Click the Advanced tab Add. There are currently two ways to add a shared mailbox for for mobile devices.
In the admin center go to the Groups Shared mailboxes page. Ive got Outlook for Mac version 1635 distributed by an Office 365 subscription. When you are a member of a shared mailbox group you can add this mailbox to your Outlook account to view both your individual email and the group email.
Enter the name of the shared mailbox and click Add. I have just created a new Group in the admin portal. Then go to the navigation pane and click on People the small icon to the bottom left of your screen.
You will see their name appear in blue at the bottom of the window. Navigate to the Tools tab and click Accounts. If you are unsure about the email address to use here please check with a colleague who already has access to the shared mailbox or contact AdminITHelpucdavisedu.
On the Shared mailboxes page select Add a mailbox. I added 2 Owners and the group did not show up in Outlook for the Owners. Enter a name for the shared mailbox.
Sign in to your Microsoft 365 account and then select the Outlook app. Right-click Folders or your mailbox name in the navigation pane and then select Add shared folder.
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